At Goexchid, we are committed to promoting responsible gaming practices and ensuring that our platform provides a safe, fair, and enjoyable environment for all users. Fantasy sports are designed to be an entertaining and skill-based experience. However, we recognize the importance of encouraging healthy gaming habits and protecting users from excessive or harmful engagement.

Responsible Gaming Guidelines

1. Our Commitment to Responsible Gaming

Goexchid prioritizes user well-being and is dedicated to preventing problematic gaming behavior by implementing measures that promote balance, control, and awareness. Our platform aims to:

• Encourage Skill Development: Fantasy sports are intended to enhance user knowledge, analytical thinking, and sports engagement without real-money gambling.
• Provide a Safe Environment: We ensure a secure platform by enforcing fair play, preventing fraudulent activity, and promoting transparency.
• Empower Users to Set Limits: Tools are available for users to manage their activity, reinforcing healthy participation.

2. User Guidelines for Responsible Gaming

To ensure a positive experience, we encourage users to follow these responsible gaming practices:

• Set Personal Limits: Allocate specific times for gaming and avoid excessive participation.
• Monitor Your Activity: Regularly review your participation to ensure it remains within healthy limits.
• Understand the Platform: Familiarize yourself with how fantasy sports work, focusing on skill and strategy rather than chance.
• Avoid Chasing Losses: If your fantasy team performs poorly, take a break and return with a fresh perspective.
• Play for Entertainment: Remember that fantasy sports are for enjoyment and engagement with your favorite games.

3. Age and Eligibility Restrictions

• 18+ Age Requirement: Goexchid strictly prohibits users under the age of 18 from participating on the platform.
• State-Specific Restrictions: Users residing in states where fantasy sports are prohibited, including Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, Telangana, and Tamil Nadu, are not permitted to register or play.
• Age Verification: Users are required to provide their date of birth during registration. Accounts found to be operated by minors will be terminated immediately.

4. Tools and Features for Responsible Gaming

Goexchid offers several features to help users engage responsibly:

• Self-Exclusion Option: Users can temporarily deactivate their accounts if they feel the need to take a break from the platform. This can be activated for periods ranging from 7 days to 6 months.
• Activity Notifications: Periodic reminders are sent to users who engage in continuous gaming sessions, prompting them to take breaks.
• Account Limits: Users can set daily or weekly contest participation limits to manage their engagement.
• Gaming History Access: Users can view their activity history to track how frequently they participate and review their past performance.

Problematic Gaming and Support

5. Recognizing Signs of Problematic Gaming

While most users engage with fantasy sports healthily, it’s important to recognize signs that may indicate problematic gaming behavior:

• Spending excessive time or focus on the platform.
• Neglecting responsibilities, work, or personal relationships.
• Feeling anxious, stressed, or irritated by gameplay outcomes.
• Continuously trying to recover losses.

6. Resources and Support

If you or someone you know is struggling with gaming habits, consider reaching out to professional organizations that offer guidance and support:

• NCPG (National Council on Problem Gambling): www.ncpgambling.org
• Responsible Gaming Council: www.responsiblegambling.org

7. Parental Controls and Protection for Minors

While Goexchid does not permit users under 18, we encourage parents and guardians to monitor internet activity and implement parental controls to prevent minors from accessing gaming platforms.

Tools such as:

• Net Nanny: www.netnanny.com
• Qustodio: www.qustodio.com

These tools help manage and block access to inappropriate content, ensuring a safer online environment for children.

Reporting Concerns and Contact Information

If you have any concerns about your gaming habits or suspect problematic behavior in others, please reach out to our support team:

Email: support@cricfantasyid.in

Support Hours: Monday to Saturday, 9 AM to 6 PM

We are committed to fostering a responsible gaming environment and are here to assist you in maintaining a healthy balance.
Thank you for being part of the Goexchid community. Play responsibly and enjoy the game!